Gift Card Terms and Conditions

1. Gift Cards are valid for 12 months from issue date. The booking must be made within this time, but the stay can fall outside of it.

2. If the total value of your stay at Shepherds Retreats is greater than the Gift Card, the excess is the responsibility of the Gift Card holder.

3. If the total value of stay is less than the Gift Card, there will be no cash refund, but the difference will be reissued to you as a separate Gift Card.

4. Gift Cards will be deducted from the total value of the stay at point of booking.

5. Costs associated with travel to and from the chosen place are the responsibilities of the Gift Card holder.

6. If booking via email, you must state the unique reference number and if phoning to redeem, please say you are using the Gift Card and quote the unique reference number.

7. Gift Cards may only be redeemed once, cannot be exchanged for cash and are non-transferable and non-refundable.

8. One nights stays available on a Sunday only

9. Terms & Conditions are subject to change.